Seller / Business Operator: Palcall Tsumagoi 2 Co., Ltd.

Address: 2401 Hoshimata, Tsumagoi-mura, Agatsuma-gun, Gunma 377-1611, Japan

Representative: Representative Director, Regan Yang

Website Name: Palcall Tsumagoi Resort

URL: https://www.palcallresort.com

Email: reservation.palcall@beactive.life

Telephone: +81 279-96-1166

Price Range: Prices vary depending on the accommodation plan. Please refer to the details of each accommodation plan.

Displayed prices include bathing tax and consumption tax.

Additional Costs: Additional charges for children and additional service fees requested by customers may apply.

Service Provision Period: This varies depending on the accommodation plan. Please refer to the details of each accommodation plan.

Payment Method: Advance payment by credit card.

Refunds: Due to the nature of accommodation and various services, refunds cannot be provided after the service has been provided.

If different terms and conditions apply, they will be stated in the details of the applicable accommodation plan.

Reservation Changes & Cancellation: Terms vary depending on the accommodation plan. Please refer to the details of each accommodation plan.

Cancellation Fee: Cancellation fees vary depending on the accommodation plan.